FrameReply Support

Contact

For app issues, general feedback, feature requests, privacy questions, or deletion questions, use the maintainer’s contact page and mention FrameReply.

Do not send API keys, real conversations, unredacted screenshots, or other sensitive personal information by email or in a public issue.

Before requesting help

• Confirm the iPhone runs iOS 26 or later.
• If consent is unavailable, delete and reconnect the provider in Settings → Model Providers.
• Confirm the provider key is active and has quota.
• Retry on a stable network and with a smaller image selection.
• For Shortcut issues, follow the Shortcut troubleshooting guide.

Use a public GitHub issue for general bugs only when the report contains synthetic data.

Use GitHub private vulnerability reporting for security or privacy-sensitive reports. Include the app version, device/OS version, reproducible steps, and redacted diagnostics.

FrameReply cannot refund or adjust charges from an AI provider. Contact that provider for billing and account support.